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A Local Hospitality Institution

We’re Madison’s largest hotel, with 370 guestrooms, 27,000 square feet of conference and ballroom space, restaurant, Starbucks and a stunning capitol-view 12th floor private lounge. Located in the heart of downtown, steps from dozens of shops, restaurants, galleries, music venues, bars and restaurants, we’re part of the quintessential Madison experience that brings in hundreds of thousands of guests to our vibrant city each year.

A Space to Thrive

We’re dedicated to our guest experience and our employee experience. We believe if you genuinely empathize and care, if you love making people feel welcome and it shows, they’ll come back. That’s why 80% of our convention business is return business, why we’re consistently rated 90% or higher on customer satisfaction surveys and online review sites, and why our leadership team has an average employment span of 12+ years --unheard of in the industry.

We’re independent. Team members aren’t just a number, everyone is respected and heard and has an ability to affect change here. Add that to our best insurance in the industry, and it’s no surprise that many of our new hires are employee referrals of friends and family. Expect a place where you can learn from the best and grow, a majority of our leadership team has been promoted from within.

We’re Proud Madisonians and It Shows

We take being a member of this community seriously. You’ll find our guest rooms on lists of silent auctions at dozens and dozens of non-profits around town. We’re a committed supporter of the arts and partners with the Overture Center, Forward Theater, The Wisconsin Film Festival, Kanopy Dance Company, Concerts on the Square, Madison Opera, The Sylvee, The Majestic, The Orpheum and more.

The Benefits

•Free employee parking underground
• Free employee meal every shift
• Discounted hotel rooms
•Discounts at Circ and Starbucks
•401-K matching retirement plan
•Paid time off
•$1,000 employee referral bonus!
•Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
•Pet Insurance for part time and full-time employees
•Cash Advance: Get the money you’ve already earned from work before your paycheck arrives! Available as early as your first shift.
•A vibrant and inclusive work environment that values teamwork and celebrates your contributions!

    Full time positions also offer:
    • A robust Quartz health insurance plan - Our best plan has NO deductible!
    • Delta Dental insurance
    • Vision insurance
    • Company-paid basic life insurance and short term disability
    • Flex spending account (FSA)
    • Additional life insurance policy


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