Employment Opportunities

The Madison Concourse Hotel and Governor’s Club offers employees an exciting and rewarding experience and competitive benefits package.

Banquet Houseperson

Part Time – AM/PM shifts. Must be able to work nights, weekends and holidays.
Responsible for manual set up and break down of banquet functions to desired specification, maintaining A/V equipment, and service and refreshment of functions as needed. Must possess basic English language communication skills; and the ability to lift and move heavy equipment on a continuous basis throughout the shifts. Must be able to work as part of a team.

Bell Services

The Madison Concourse Hotel is seeking a Bell Service person to join their team! The bell services staff is responsible for providing a warm and friendly welcome, escorting guests to and from their rooms, assisting with luggage, valeting vehicles and driving our guest shuttles to and from the airport and various Madison area locations. The ideal candidate will have a passion for great guest service and ensure that guests feel at home. In this highly visible role, the bell staff is responsible for assisting guests with everything from directions to dining reservations. A successful candidate is outgoing, friendly, enjoys guest interaction, resolving problems and working in a fast paced environment. This position is a full-time, year round. Shifts will vary to include weekends and holidays.

General Maintenance Technician

The Madison Concourse Hotel is seeking a General Maintenance Engineer to join their engineering team. This position’s responsibility includes maintaining the functionality of our hotel, including guest rooms, public spaces and staff areas. The general maintenance engineer must be able to perform a variety of repair and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry. Previous experience in a corporate facilities maintenance position is required. Full Time Shifts are mostly 7AM-3PM and are a mixture of weekends and weekdays.

PM Line Cook

The Madison Concourse Hotel and Governor’s Club is seeking a Full Time PM line cook to join our culinary team! The line cook is responsible for preparing food that results in high quality of taste and appearance to satisfy guests and maximize food revenues. Ability to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill is required. Successful candidates will have 2 or more years line cook experience in a fast paced atmosphere. Fine Dining culinary experience is preferred. Must have the ability to work as part of a dynamic team to consistently deliver a quality product. Start time is between 1PM & 3PM to include weekends and holidays.

PM Restaurant Server/Host or Hostess

Part Time – Evening shifts 2-3 days per week and must be available weekends.
The Madison Concourse Hotel is looking for an PM Server/Host to join their team in the Dayton Street Grille. We are looking for someone who enjoys being a part of a team, recognizes the importance of providing exceptional service and can give our guests a memorable experience every day. Previous serving experience is preferred but not required. Qualified applicants must be available to work 5PM-10PM.
Previous serving experience is preferred, but will train the right individual.

PM Room Service Attendant

Part Time – Shifts are Fridays, Saturdays and Sundays from 4PM-11:30PM. Applicants must be available all 3 shifts and be available to work holidays.
This position serves guests food and beverages to their rooms. Follows procedures in taking guest’s order i.e., uses MICROS system correctly and to its fullest capacity. Serves guests’ order promptly and according to established standards, policies and procedures. Smiles! Knows all menu items, their garnishes, contents and preparation methods; relays that information to the guest in a direct, concise way. Checks food before serving it to guests to ascertain that appearance, temperature and portions are correct, and accompaniments are complete. Picks up trays en route back to station and during slow periods. Does all pre-opening, running and after closing side work according to side work lists.
Previous customer service experience strongly preferred. Must be able to lift 50 pounds. Excellent communication skills and pleasant personality at must!

Reservations Agent

The Madison Concourse Hotel is looking for a friendly, customer service oriented, and professional individual to join their team as a Reservation Agent. This position processes all reservation requests in a call center environment. Reservation agents must be able determine callers’ needs through active listening and the use of probing questions to satisfy and sell to those needs. Excellent telephone etiquette and basic computer knowledge are required. This is a full time position with 8 hour shifts, including weekends and holidays.

Sous Chef

Full Time – shifts are primarily AM but must be flexible, weekends and holidays.

Performs duties in all cook classifications and is responsible for overseeing food preparation on all shifts focusing on banquets, restaurant, bakery and cafeteria. Keeps walk-ins, cooking line and food prep up to standards, following food and health department regulations. Responsibilities also including interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

This position will be working directly with guests and catering sales managers. Ideal candidate must be creative, with in depth knowledge of industry trend and have strong technical and organizational skills. Must be goal oriented with an ability to develop and implement comprehensive plans. Five years of restaurant cooking experience and at least one year of supervisory experience preferred.


Eligible employees will receive the following benefits:

  • Medical, dental, vision and life insurance
  • Short term disability insurance
  • 401K Plan
  • Employee meals
  • Free parking
  • Employee incentive programs
  • Discounted hotel rooms
  • Discounts at hotel restaurant
  • Discounts for Dayton Street Comfort Collection™ bedding and more
Employment Opportunities

Ready to Apply?

Mail, email or fax your resume and cover letter to:

The Madison Concourse Hotel and Governor’s Club
Jeanie Witt, Human Resources Generalist
1 W. Dayton St.
Madison, WI 53703
.(JavaScript must be enabled to view this email address)
Fax: 608-257-5943

Interested applicants can also fill out an application in person
from 8:00 am – 5:00 pm. Please bring your resume and cover
letter with you.

Qualified applicants must be able to complete a pre-employment drug screening, reference check and background check.