Function Space:
According to Wisconsin Administrative code (DH&SS, section 196.07) no food or beverage of any kind is permitted in banquet or meeting rooms unless it is provided by the hotel. All room assignments subject to change. No staples, tape, glue or nails will be allowed on walls, ceilings or fixtures. All banners must be hung by hotel staff. No glitter or confetti is allowed. Open flame candles will not be permitted. Any damage thus incurred to hotel premises or extraordinary litter or refuse requiring atypical cleaning or maintenance will be paid for by the customer. All trash, papers, cartons, waste materials and other unwanted materials must be removed by customer at the conclusion of the function. Any such materials left on the premises will be hauled away by a private disposal firm hired by the hotel and charged to the customer at current disposal rates. Hotel is not responsible for the retention or removal of any signs, banners, decorations, audiovisual or other equipment used in the hotel facilities. The hotel is not responsible for any loss of materials, equipment or personal belongings. No exhibit shipments will be accepted until 72 hours prior to the setup date (unless contractual arrangements have been negotiated). Any packages shipped to the hotel must be clearly labeled with conference name, group contact name and date of arrival. Shipping labels are available upon request through the hotel sales office. Union requirements must be met for all music contracted into the hotel. Any telephone calls made from meeting and banquet rooms during rental period will be charged to the customer’s account. The hotel reserves the right to immediately terminate service or occupancy in case of violation of any laws, regulations or hotel policies.

Food Service / Catering:
The customer is required to submit a firm guarantee on all meal functions as to the number of guests to be served at the hotel no later than Noon, three business days prior to the scheduled event. All charges will be based on the guarantee or the actual number served if greater than the guarantee. In the event the guarantee number differs significantly from the anticipated attendance at the time of the booking, the hotel reserves the right to reassign the function to a room that will better accommodate the group and apply rental fees accordingly. Menu selections must be received by the hotel catering department at least 14 days prior to the function. The hotel will prepare the following amounts over the guarantee:

11–200 people: 5% of guarantee
201–350 people: 3% of guarantee
351+ people: 10 servings over guarantee

Any request for increase in submitted guarantee is subject to hotel approval and will result in forfeiture of overset. Additionally, if no guarantee is received three working days prior to event, the hotel will convert estimate to the guarantee and the customer will be billed accordingly. If a split entree menu is requested, there will be an additional $100 labor charge for two entrees and $150 for three entrees. If a split entree is chosen, the guarantee for EACH ENTREE must be given. Special dietary entree requests, such as vegetarian, will be treated as a guarantee and charged accordingly. A split entree labor charge will be assessed for vegetarian orders over 15% of the total guarantee. There will be an additional $25 labor charge for guarantees under 25 people and $100 for hot buffets under 50 people. A service charge will be added to all food and beverage purchases and state and county sales tax will be added to the total amount. Currently the rates are: 19% service charge and 5.5% state and county sales tax. Prices for rooms, food and beverage service shall be those which prevail at the time of the function, as evidenced by the hotel’s prevailing published price list at the time of said function. If requested, prices will be confirmed 60 days in advance of the function. No food prepared by the hotel and remaining uneaten after a function may be taken out of the hotel by the customer.

Beverage Service:
A 19% service charge will be added to all sponsored food and beverage purchases. A 5.5% state and county sales tax will then be added to the total amount. If banquet bars are requested, each bar must satisfy $200 in sales per bartender or a $100 per bartender service charge will be assessed. Barreled beer will not be included in the $200 minimum. The hotel reserves the right to require hotel security at all beverage functions, billed on an hourly basis at the client’s expense. If alcoholic beverages are to be served, the hotel’s alcoholic beverages license requires the hotel to request proper identification (photo ID) of any person of questionable age and refuse alcoholic beverage service if the person is either under age or cannot produce identification. It is the hotel’s right to refuse beverage service to any person who, in the hotel’s judgment, appears intoxicated. The only alcoholic beverages permitted on hotel premises are those dispensed by the hotel in accordance with its liquor license.

Payment Policy:
A non-refundable deposit is required with the return of the signed contract. It is further agreed that the entire amount due the hotel shall be paid 72 hours prior to the function upon receipt of our final guarantee of attendance in the form of cash, cashier’s check or a credit card unless credit has been previously established with the hotel’s accounting department. With approved credit, payment is due upon receipt of the statement. A finance charge of one and one half percent per month (18 percent per annum) will be applied to the unpaid balance after 30 days. All one-time functions such as wedding receptions, reunions and private banquets must be paid in full 72 hours prior to the function. Groups requesting tax exemption must submit a copy of their tax exemption certificate with their signed contract

Cancellation Policy:
Should the function or any part thereof cancel, the hotel reserves the right to charge a cancellation fee. All deposits are non-refundable. Complimentary meeting and sleeping rooms are based on attendance at meal functions and number of sleeping rooms utilized. Material reduction in these figures will result in a reduction of complimentary rooms and imposition of meeting room rental charges based on a sliding scale according to actual room pick-up and number of meals guaranteed. If the hotel shall be unable to perform any of its obligations under this agreement by reason of fire, strikes, civil disturbances, unavoidable casualties, public carrier delays, inability to obtain necessary supplies or acts of public authorities, obligations on the part of the hotel shall immediately terminate.